Privacy Policy
Last updated: June 22, 2026 · 18+ · Gambling can be addictive · Play responsiblyThis Privacy Policy explains how Spin Casino collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable international data protection standards.
1. Data Controller
Spin Casino is operated by Spin Entertainment Ltd. (the "Operator"). For data privacy inquiries, contact us at: [email protected] or via the contact form at Contacts page.
2. Legal Framework
We process personal data in compliance with:
3. Data We Collect
Identification Data
Full name, date of birth, nationality, and government-issued ID details (required for KYC verification and age verification).
Contact Data
Email address, phone number, and residential address.
Financial Data
GCash number, bank account details, transaction history, deposit and withdrawal records.
Gameplay Data
Game history, bets placed, wins and losses, session duration, and bonus usage.
Technical Data
IP address, device type, browser type, operating system, and session logs.
Marketing Data
Communication preferences and consent records.
4. How We Use Your Data
We use your personal data to: operate and manage your account; verify your identity and age (KYC); process deposits and withdrawals; prevent fraud and money laundering; comply with legal and regulatory requirements; provide customer support; send marketing communications (with your consent only); and monitor responsible gaming patterns.
5. Data Retention
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account data | 5 years after closure | Regulatory |
| KYC documents | 5 years post-closure | AML compliance |
| Transaction records | 5 years | Legal obligation |
| Marketing consent | Until opt-out + 30 days | Consent |
| Game logs | 90 days | Disputes resolution |
6. Your Rights Under the Philippine Data Privacy Act
As a Philippine data subject, you have the right to: be informed about how your data is processed; access your personal data; object to processing; erase your data (subject to legal retention requirements); rectify inaccurate data; data portability; and lodge a complaint with the National Privacy Commission (NPC).
To exercise these rights, contact [email protected]. For NPC complaints: privacy.gov.ph — [email protected].
7. Data Security
All data is protected by SSL 256-bit encryption in transit and encrypted at rest. We use role-based access controls, regular security audits, and two-factor authentication for all staff accounts. We notify affected players and the NPC in the event of a confirmed data breach.
8. Third-Party Sharing
We share data with: payment processors (GCash, Maya, banks) for transaction processing; KYC/AML verification providers; analytics providers (anonymised data only); and regulatory authorities where legally required. We do not sell personal data to third parties.
9. Cookies
We use cookies and similar technologies. See our Cookies Policy for full details.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email. Continued use of the platform following any update constitutes acceptance.
11. Contact
Data Privacy Officer: [email protected] · See also: Contact us · Terms & Conditions